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Disclaimer

DISCLAIMER

THE MATERIAL DISPLAYED OR DESCRIBED ON THIS SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. OK-BATTERY MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME WITHOUT NOTICE. THE MATERIALS IN THIS SITE ARE PROVIDED 'AS IS' AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND EITHER EXPRESS OR IMPLIED. OK BATTERY DISCLAIMS ALL WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. OK BATTERY DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER(S) THAT MAKE THIS SITE AVAILABLE ARE FREE OF VIRUSES, WORMS, OR OTHER HARMFUL COMPONENTS. OK BATTERY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THIS SITE AND/OR THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, APPLICABILITY OR OTHERWISE. THE ABOVE RESTRICTION MAY NOT APPLY TO YOU, AS SOME JURISDICTIONS DO NOT PERMIT LIMITATIONS OF IMPLIED WARRANTIES AND/OR DAMAGES. NOTHING IN THIS SECTION SHALL AFFECT YOUR STATUTORY RIGHTS.

USE

Viewing this Site may create a copy of material on this Site in the computer you use to access the Site. You are permitted to view this site and to print pages for your own personal, noncommercial use. The materials published on this Site may not be copied, distributed, uploaded, modified or transmitted in any way without the prior written consent of OK Battery

COPYRIGHT

All content included on this Site, including text, graphics, video and/or audio clips, icons, images, digital downloads, data compilations, information content and arrangement thereof and software is the property of OK Battery and is protected by United States and international copyright laws.

PRODUCTS AND PRICING

Any sale of products or services through this Site shall be subject to the terms and conditions of sale in effect at that time. Such Terms and Conditions of sale shall be supplied to the purchaser in written form, either electronically or by mail, and shall supersede and replace any inconsistent terms and conditions that may appear on this Site. Terms and Conditions of Sale, product prices, configurations and availability are subject to change at any time by OK Battery

LINKS

This Site may include links to other sites that contain information created, published, or maintained by organizations independent of OK Battery. OK Battery provides these links only as a convenience, and does not endorse, approve or certify these external sites and does not guarantee the accuracy or completeness of information located at such sites nor does OK Battery endorse or otherwise promote the products or services of such linked sites.Other parties may provide links to this Site without obtaining approval of OK Battery. Such links may not, however, include frames or other features that distort, mischaracterize or misrepresent the source or ownership of materials on this Site or disparage or otherwise demean the products or services of OK Battery.

Shipping information

Note: Please ensure the delivery address you provided is reachable, if your order is returned to us due to incorrect or incomplete delivery address, you should pay for a second postage before we resend your order to you. Please note that your order will be dispatched by Royal Mail, so, the item will have to be signed for. Royal Mail will only attempt to deliver the parcel once. If you are not available when the postman attempts delivery, a ' while you were out ' notice will be left. You will have to go to your local delivery office to collect the parcel within seven days. If you fail to collect your parcel within seven days, Royal Mail will return it to us. If your order is returned to us you will be required to pay a second postage before we resend it to you.

shipping & Handle Fee
Location Delivery Methods Delivery and Service Charges Each Additional Item Delivery Days
United Kingdom

Normal Delivery:£ 5.98

Special Delivery:£ 8.98

£ 2.00

Normal:2-4 Working Days

Special:Next Working Day

Ireland £ 9.98 £ 3.00 In 3-7 Working Days
Other countries please contact us , we will reply you within 24 Hours.
Payment information

Payment and Shipping

We accept credit card payment through PayPal.

PayPal payment system supports Mastercard, Visa, Discover, American Express and eCheck.

All products are located in United Kingdom, we ship our products by Royal Mail. And please note the shipping fee includes the postage, packing materials and handling fee.

Products are generally shipped out the next business day after payment has been verified (Sat. & Sun. and most national holidays excluded.)

Tracking number will be emailed to buyer once your ordered product was shipped out. But tracking information is unavailable when the package is shipped to Ireland.

We usually ship package address that you put order on our website system's address. If you want to change your shipping address, please email us in time.

We are not responsible for wrong or undeliverable address. Please check that the address you have provided is correct and current.

Do not use non-standard abbreviations. Royal Mail charge fee to re-direct a package for any reason, and you are responsible for this re-direction fee and other charges that might incurred.

Tax

The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and to be paid by the customer.

All sales to customers in the UK will incur VAT at 15%. Our system will ignore entries made by customers from the UK for VAT exclusion.

Customers from EC member states are charged UK VAT at 15% unless you have a business registered for VAT and are able to provide proof of your country code and VAT number. Orders received from outside the EU will be automatically charged without VAT.

Return policy

It is our goal to provide our customer with 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately by e-mail and have your invoice handy. We will try our best to solve your problem. If you return the product(s) to us within 15 days, we will refund you the full product price (delivery and service charges will not be refunded unless it is proved that the return is a result of our error). Prior to returning our products, email us for a RMA and complete the instructions on how to ship the product(s) back to us. Please see "RMA procedures" below. Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the products was originally purchased. All returns are for credit only and must be made within fifteen (15) days after the invoice date. We reserve the right to charge a twenty-five percent (25%) restocking fee.

It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if you want to return the product for any reason.

Return Merchandise Authorization (RMA) Procedures

Obtain a Return Merchandise Authorization (RMA) number: All returns must have a RMA for processing. Please e-mail us in service@kiril.co.uk to obtain approval as well as the RMA. RMA are only valid for thirty (30) days (postmarked by or carrier posted by the 30th day).

Include RMA on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Packages without a RMA will not be accepted.

Shipped within thirty (30) days: Products must be returned within thirty (30) days after the issuance of the RMA. Packages received after the 30th day will not be accepted and will be returned to the customer.

Repack in original packaging: Enclosed everything originally received, including all manuals and related materials. Place the packaged product in a protective outer box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Products must be returned 100% complete, including all components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer.

Refund

After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost and tax less any re-stocking fees (where applicable). Shipping and handling charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

      We warrant our products for 1 year under normal, non-commercial use. During the first ninety (90) days from the date of purchase, we will repair or replace any defective product.
      After ninety (90) days and up to one (1) year of purchase, we will, subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid. A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed.
      The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend, the warranty period.
      For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.
      For battery pack or battery related products, warranty is void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar coded warranty label has been removed or tampered with.
      Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
      If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (30) days of purchase. Return within thirty (45) days from purchase can be for exchange, credit or refund at our discretion. A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged.Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery. Our return policy is to refund the purchase price (not including shipping and handling).
      This warranty does not extend to devices, such as computers or cameras, that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).

Please Email to us, do not ship anything back to us without getting a RMA number first. It may delay you getting a replacement or refund if we just receive products back without prior knowledge.

Warranty information

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund

After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

Warranty and Return Policy

We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship. Our detailed warrant policy is as follows:

      We warrant our products for 1 year under normal, non-commercial use. During the first ninety (90) days from the date of purchase, we will repair or replace any defective product.
      After ninety (90) days and up to one (1) year of purchase, we will, subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid. A shipping rebate will be extended to the customer in the event that a defect in material or workmanship is confirmed.
      The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend, the warranty period.
      For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect. A battery pack that retains eighty percent (80%) of its original capacity after twelve months is considered normal.
      For battery pack or battery related products, warranty is void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar coded warranty label has been removed or tampered with.
      Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
      If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (30) days of purchase. Return within thirty (45) days from purchase can be for exchange, credit or refund at our discretion. A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged.Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery. Our return policy is to refund the purchase price (not including shipping and handling).
      This warranty does not extend to devices, such as computers or cameras, that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).

If you change your mind and want to return the item for a refund, you can contact our customer service department and obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase. Return within thirty (30) days from purchase, arrangement can be made for exchange, credit or refund at our discretion. A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery. Our return policy is to refund the purchase price (not including Delivery Charges (service charge included)).

This warranty does not extend to devices, such as computers or cameras that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).

About us

Who are we?

We are a manufacturing representative and distributor of sony batteries, sony battery chargers, sony Auto(DC) adapters and sony laptop AC adapters. We specialize in the distribution of leading edge technology sony battery packs for sony notebook computers, sony camcorders, sony digital cameras, sony mobile phone battery, sony PDA battery and sony battery charger.

So if you're looking for a secure web site with fast shipping to anywhere in Australia or New Zealand, then you have come to the ultimate source.

How can we sell at such a low price?

We buy in bulk and pass on savings to the customers. We have over 12,000 pieces of batteries in stock and provides the best service to our customers.

Do we sacrifice quality for low prices?

We have a complete engineering facility for battery pack testing. This enables us to provide the most up-to-date battery pack testing for the most advanced portable consumer electronic products. We sell only quality products from quality suppliers.

Our areas of product expertise include Laptop Batteries, Camcorder Batteries, Laptop AC Adapters, Digital Camera Batteries, Power Supplies, MP3 Batteries, Chargers and growing.

Notice: Our office time: 9:00 am - 5:00 pm.

Contact us

If you have any question, whether it be for individual products or longer term collaborations, please don't be hesitate to contact us.

Email Address: www.ok-battery.co.uk


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Ok Battery is an online rechargeable batteries and electronics parts shop, we sell high quality batteries in competitive price. © 1995-2012 Ok Battery. All rights reserved. Ok Battery.